Terms & Conditions
| Prices | Published price lists are net and subject to change without notice. |
| Terms | Net 30 Days OAC, AMEX, MasterCard, Visa, C.O.D. or cash. |
| F.O.B. | Shipping Point unless otherwise stated in writing. Purchaser assumes all risk for damage or loss and responsibility for submitting claims with carrier. |
| Purchase Minimums | $50.00 Internet & materials $75.00 In-stock standard finished parts $100 new or custom fabrication or CNC machining |
| Cut to | |
| *Standard Size | 12” X 12”, 12” X 24”, 24” X 48”, 48” X 96” 48” X 120” |
| Sheet $1.00 each cut | |
| Rod $0.50 each cut | |
| Tube $0.75 each cut | |
| *Custom Size | By quotation only- please contact our sales department. |
| Fabricated Materials | Non-standard items are not returnable. Quality issues will be resolved to the specification or drawing requirements. Standard normally stocked products may be returned under certain circumstances. Call for specifics, please. |
| Handling Charges | May apply in certain cases and vary by situation. |
| Special Packaging | Special packaging will be billed as an accessory unless noted in our quotation or description at time of purchase. |
| Standard Shipping | Cost of shipment will be paid to carrier and added to invoice. |
| Non-Standard Shipping | $10.00 service fee may be added to non-standard shipments to cover additional costs. |
| Return Policy | Contact us for a mandatory authorization number. ISO requirements allow no exceptions. Credit cannot be issued until product is received and inspected in our facility. |
| *Standard Items | 20 percent (20%) restocking fee applies, plus cost of freight. Quality issues are exempt from fees, of course. |
| *Custom Products | Custom cuts or items are not returnable. Quality issues are exempt, of course. |
| *Made-to-Order | items are not returnable. Quality issues are exempt, of course. |
| Metric Conversions | one meter equals 3.28 feet or 39.4 inches |
| Nominal Tolerance | not to exceed .125 (1/8 inch) per cut or .015 per inch for lengths over 12 inches. Please note we cannot measure less than an eighth inch on lengths over 12 inches. |
| Residential Address | Residential deliveries are charged an additional fee by UPS. Failure to check the Residential delivery box will result in those charges and a handling fee being charged to your account. Incorrect addresses will be treated similarly. |